Managing your subscription and billing
Your plan, what you've used this month, and what's included — all on one page, whether you're still trialling or already subscribed.
Walkthrough
Three things worth checking on this page.
See your plan at a glance
Your tier, billing cycle and trial status sit together at the top. While you're trialling, it's marked clearly and there's nothing to pay — subscribing only happens when you decide to.
Check your usage this month
Engineers and admins, managed assets, managed customers, service visits and commissioned systems — each against your plan's monthly allowance. Going over never blocks anyone from working; it just bills the extra at your plan's overage rate.
Know what's included
A full feature list shows what your plan covers, what's only available on a higher tier, and anything you've added on separately.
Frequently asked
What happens to my data if I don't subscribe before the trial ends?
Your account switches to read-only — everything stays safe and visible, but new work orders, units and other changes are paused until you subscribe. Data is archived after a further 60 days.
Can I downgrade later if I need to?
Yes — a downgrade takes effect at your next renewal rather than immediately, so you keep your current plan and limits until then.
Will going over my plan's limits stop my team from working?
No — every limit here is allow-and-bill. Your team is never blocked from adding a customer, unit or work order; you're simply charged for the extra.
Experience Climexa with a free 30-day trial.
See how installation, commissioning, servicing, compliance and customer reporting work together in one platform.
- 30-day free trial
- No credit card required
- Full platform access